What is concierge？
We propose the property with concierge services for the first time in the industry.
What does “concierge” mean?
It means “a guide” or “a caretaker” in French. The use of the word that means the service staff at the first-class hotel who take care of any request from the customers ranging from the information on tourist spots through to the reservation of a tickets has expanded. A bilingual concierge offers the best information and professional advice according to the increasingly varied personal needs of the day.
Premium Estate provides its customers under contract with our concierge service. We widely support our customer’s business or lifestyle needs from searching for a gift to planning a party in addition to the appointments at our office.
Have you ever wished if you had another you in your busy daily life? Our concierge service is making efforts to cope with the customer's requests at our call center speaking English.
Concierge Service Menu
- Shopping ... We take care of the matters from the search of a product/service to the collection of the information before purchasing.
- Knowledge ... We accept various questions relating to your daily life.
- Enjoyment ... Support on matters from entertainment to hobbies.
- Living ... Agents can take care of various procedures including the housework and the commissioning of a housekeeper.
- Travel ... Travel planning and ticket arrangement.
- Gourmet ... Search and restaurant reservation.
- Translation ... Translation into Japanese and interpretation support for English, Korean and Chinese languages.
- Emergency ... Information on emergency phone numbers and the making of hospital arrangements.
* The basic concierge services are search, reservation, arrangement and the actual service expenses will be charged.
Flow of Concierge Services
